Refund policy

Your satisfaction is important to us.

Due to the nature of our food products, we do not accept returns of opened items.

Damaged or Incorrect Orders

If your order arrives:

• Damaged

• Broken during shipping

• Missing products

• Incorrect items

please contact us within 48 hours of delivery by emailing contact@ramgroupus.com.

Please include:

• Your order number

• Photos of the damaged product(s)

• Photos of the shipping box (if applicable)

Once verified, we will gladly replace the affected item(s) at no additional cost.

Returns

We only accept returns for products that arrive damaged or if an error occurred during fulfillment.

Opened products cannot be returned.